If you continue to have issues, you can try using another 2-step verification method that you set up.Ĭreate a new set of recovery codes following the directions in the Add 2-Step Verification to Your Account article. You will need to enter the new code that is displayed in the app if the previous code did not work. Make sure you're entering a code that is currently active. My Authenticator verification code does not workĪuthentication App 2-Step Verification codes only work when displayed in the app. If you're still unable to log in with a new code, please contact Customer Support. On the backup codes page, you should see the code. Use the Resend Code or Start Over feature on the 2-Step Verification login screen to request a new code. To note down your backup code, click on More > Settings and support > Settings and privacy > Security and account access > Security > Two-factor authentication > Backup codes. My email 2-step verification code does not workĮmail 2-Step Verification codes expire after 15 minutes and will no longer work if the code was already entered incorrectly for that account. Step 3: On the Settings menu, click My Account to view your. If you're still not receiving the 2-Step code after following those steps, please contact Customer Support. Step 2: Go to the bottom of the screen and tap on the Gear icon just after your display picture. You can also try using another 2-step verification method you set up if you continue to have issues. The sync only affects the internal time of your Google. To sign in, you can use your verification codes. On the next screen, the app confirms the time is synced. In the top right, select More Time correction for codes Sync now.
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